Privacy Policy
This Privacy Policy explains how B. PODDER MICRO GOLD collects, uses and protects customer information when you browse our website, create an account or place an order.
Last updated: 29 Aug 2026
Our Commitment
At B. PODDER MICRO GOLD, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, why we collect it, how it is used and how we keep it secure.
Information We Collect
We may collect information such as your name, mobile number, email address, billing address, shipping address, order details, payment status, account details, product preferences and messages submitted through contact or support forms.
How We Use Your Information
We use your information to process orders, confirm payments, deliver products, provide customer support, send order updates, respond to enquiries, improve our website experience and maintain accurate business records.
Payment Information
Online payments are processed through secure third-party payment gateway providers. We do not store your full card details, UPI PIN, net banking password or sensitive banking credentials on our website.
Cookies and Tracking
Our website may use cookies, analytics tools and tracking scripts to improve browsing experience, understand website traffic, remember preferences and measure marketing performance. Where a cookie notice is displayed, you may accept or reject optional cookies.
Communication
We may contact you by phone, email, SMS or WhatsApp for order confirmation, shipping updates, payment status, support queries, important service messages or promotional communication where permitted.
Data Sharing
We do not sell your personal information. We may share only necessary information with delivery partners, payment gateway providers, service providers, support teams, auditors or legal authorities where required for order fulfilment, security, compliance or dispute resolution.
Data Security
We use reasonable technical and organisational safeguards to protect customer information from unauthorised access, misuse, loss or alteration. However, no online platform is completely risk-free, so customers should also keep account passwords and login details confidential.
Data Retention
We retain information only for as long as necessary to provide services, complete orders, meet legal and accounting requirements, resolve disputes and improve customer support.
Customer Rights
You may contact us to update your information, request correction of account details, ask questions about your data, raise a privacy concern or request assistance related to your orders and account.
Policy Updates
We may update this Privacy Policy from time to time to reflect business, legal or operational changes. Updated policy content will be posted on this page.
Contact Us
If you have any question about this Privacy Policy, please contact our support team.
Email: info@bpoddermicrogold.com
Phone: 7478461943
Address: R. N ROAD, DAKSHINAYAN BUILDING, 2ND FLOOR, COOCH BEHAR, PIN - 736101, WEST BENGAL